How can CASS help you personally and academically? See the following for more information about the services we provide, as well as information about resources that can help you with your mental health and well-being.

Not sure you need counseling? Students can take convenient online Mental Health Screenings to see if counseling could be beneficial.

CASS provides professional counseling, at no charge, for all YTC students through phone, virtual and in-person sessions. Appointments can be scheduled by calling, emailing, or through Navigate. Students will be asked to complete an intake questionnaire prior to their first appointment with a Counselor.

Confidentiality is a priority consideration so students can be assured of their privacy when seeking assistance. CASS follows the ethical guidelines for confidentiality set forth by the American Counseling Association and the South Carolina Board of Examiners for Licensure of Professional Counselors, Code of Ethics (Chapter 36). Any counseling records are maintained separately from a student’s academic records. Confidentiality is fully explained in the “Informed Consent” section of the intake questionnaire. Students will be able to address any concerns or questions concerning confidentiality when they meet with a Counselor.

In addition to services through CASS, students can access counseling services through our Student Assistance Program. Services are available 24/7/365. For more information, visit their website at, call 800-633-3353, or download the MYGroup app, available at the Apple App Store or Google Play Store.

The Student Resource Office (SRO) in CASS coordinates services and accommodations for students with a documented diagnosis, including but not limited to physical, learning, and psychological disabilities. These services provide equal educational opportunities to students by minimizing the impact of functional limitations on their academic lives. 

Click here to visit the SRO page for more information.

Our Veteran & Military Services offer opportunities that maximize student success from the point of enrollment through graduation and placement into the workforce. If you are a Veteran or active military and are not receiving emails from Veteran & Military Services regarding support, resources, and events, email us so that we can be sure you are included in the future.

If you are enrolled in classes and are deployed, reach out to us so that we can assist you. We’ll discuss your situation and then work with your instructors to be sure we find the best option for each class.

Click here for information about the financial assistance available for Veteran and military students at York Technical College.

CASS administers grant programs to assist students who have demonstrated financial need. Awards are available to assist with childcare, books and supplies related to academic programs, transportation, and other emergency needs.

Accepted and currently enrolled students can click here for more information and to apply.

Students who are returning from academic suspension must participate in at least one academic counseling session prior to registering for classes and will have a registration hold on their record until they have this meeting.  The first step to scheduling this meeting is completing an academic self-evaluation. Once this evaluation is complete, a staff member will contact the student with a link to schedule with a Counselor. Students should email if they need the link to the evaluation.


For more information and explanations related to Academic Standing, students should refer to the York Technical College Course Catalog & Student Handbook.


Academic counseling is a service that is available to all students. Any student wishing to discuss issues such as motivation, time management, communication with instructors and other obstacles to academic success may schedule an academic counseling appointment by calling, emailing, or through Navigate.

Students wishing to completely drop/withdraw from all courses for an entire semester or term, such as an 8-week term, should contact CASS. We will discuss the impacts of dropping/withdrawing from the course(s) and process the request. Students can call or email to discuss with a staff member. They can also schedule an “academic counseling” appointment through Navigate.

Students can drop classes themselves prior to the start of the classes and during the drop period. However, if they have any concerns about dropping or are unsure if this is best option, they are encouraged to discuss with a CASS staff member.

Students wishing to withdraw from part of their courses for a semester, or term, should contact the instructor for the course(s).

Review our Frequently Asked Questions for Dropping and Withdrawing from Classes for more information. Students should discuss any questions with a staff member in Counseling and Support Services and/or a Financial Aid staff member. These FAQs do not cover every situation and address all possible issues or concerns.

The following guide provides a list of local resources to address a variety of needs such as housing, childcare, health, and transportation:

Community Resource Guide

In line with the college’s Tobacco-Free Campus Guidelines, the following is provided as a resource for individuals interested in stopping the use of tobacco.

SCDHEC - I'm Ready to Quit

CASS recommends the following resources that address a variety of mental health and personal issues:

In compliance with Title IX (Non-Discrimination) and the Campus Sexual Violence Elimination Act (SaVE Act), which strengthens measures to prevent sexual violence on college campuses, York Technical College provides this interactive training workshop for its students. This online course contains interesting, real-life college situations and guidance on how to respond to some challenging situations. There is no extra cost to you to participate in this workshop. We encourage all YTC students complete the workshop. It only takes about 20 minutes.

To begin, please click on the sign-in link:

Steven Palin
Associate Director of Counseling & Accessibility
Licensed Professional Counselor

(803) 325-2896



Christie Williams
Associate Director of Counseling & Outreach
Licensed Professional Counselor

(803) 981-7060


Kendall Lowery
Accessibility Case Manger

(803) 325-2894


Ashley Hernandez
Licensed Professional Counselor

(803) 981-7190


Teresa Roberts
Administrative Specialist

(803) 327-8007




COVID-19 Protocols for YTC Students

Students and Faculty

Students who are sick or have symptoms of COVID-19 should notify their instructor and stay home until the symptoms resolve. Instructors should be flexible and allow alternative mechanisms for assignments or course completion. Please follow the guidelines posted on this page under “Positive COVID-19 Test Results.”

If you test positive for COVID-19, it is recommended that you isolate away from campus and any clinical or lab sites for five days from the date of your first onset of symptoms (or your test date if you were symptom free).  The day after your symptoms began (or date your tested positive) will count as day one. Count out 5 days from day one. You may return to campus and/or clinical or lab sites on the sixth day.

  1. Example 1: Student has COVID symptoms on September 1st and tests positive on Sept. 3rd , Sept 1 = day 0 and Sept 2= Day 1;  Sept 6 = day 5, so Sept 7 = day 6. It is on this day that the student may return to campus if fever has resolved for at least 24 hours (without taking fever-reducing medications) and other symptoms are improving.
  2. Example 2: Student was exposed to COVID and gets tested on Sept 1 but has no symptoms. Sept 1= day 0 and Sept 2 = day 1; Sept 6= day 5, So Sept 7 = day 6. It is on this day that the student may return to campus.

If your return date (day 6) falls on a weekend day, your return date will be the following Monday or the next time your class meets. 

York Tech asks that you continue to wear a mask for the next 5 days while on campus or at any clinical or lab sites.

If you test negative for COVID-19 and are still experiencing symptoms of illness, please do not visit campus until you are feeling better and/or you have been fever-free for 24 hours without the use of fever reducing medications.

COVID-19 (coronavirus disease 2019) is a disease caused by a virus named SARS-CoV-2. It can be very contagious and spreads quickly. Over one million people have died from COVID-19 in the United States.

COVID-19 most often causes respiratory symptoms that can feel much like a cold, the flu, or pneumonia. COVID-19 may attack more than your lungs and respiratory system. Other parts of your body may also be affected by the disease. Most people with COVID-19 have mild symptoms, but some people become severely ill.

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. Anyone can have mild to severe symptoms. Some possible and more common symptoms include:

  • Fever or chills
  • Cough
  • Loss of taste or smell
  • Sore throat


  • Congestion or runny nose
  • Fatigue
  • Nausea or vomiting 
  • Muscle or body aches


  • Shortness of breath or difficulty breathing
  • Diarrhea
  • Headache

If you have symptoms, it is recommended that you test immediately.

A Polymerase Chain Reaction (PCR) test will provide a more reliable test result. You can find out more information about different types of COVID-19 testing here.

Have you been exposed to someone who has tested positive for COVID-19?

Under the College’s current COVID-19 protocols, students exposed to COVID-19 are not required to quarantine as long as they remain symptom-free. We ask that you please monitor yourself for symptoms, and you are encouraged to wear a mask and observe social distancing while on campus.

If you develop symptoms of illness, you should remain off campus. The CDC recommends getting tested once you develop symptoms.

For more information on COVID-19 visit the following sites listed below:

Should a student require an extension past the five-day quarantine period, they should then reach out to Counseling and Support Services by email at or call (803) 327-8007.

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Counseling and Support Services (CASS)

CASS provides professional counseling support and other services for students to help them address personal and academic obstacles, as well as the impacts of disability. Contact us by phone or email, or drop by J Building, to learn more about how we can assist you.

Phone: (803) 327-8007