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Winter Weather Advisory

Due to inclement weather and hazardous road conditions, York Technical College (all locations) will be CLOSED Monday, December 10.

Faculty will contact classes regarding final exams makeup schedule.

For enrollment, registration, financial aid, and payment questions, please email enrollmentservices@yorktech.edu.

Please remain safe during this time.

MKT-130 - Customer Service Principles

This course is a study of the importance of customer service satisfaction and the functions of various customer relations systems.
Academic Level
Undergraduate
Subject
Marketing
Department
Business Administration
Credits
3
Prerequisites
None
Corequisites
None