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Campus Office Closings

York Technical College offices will be temporarily closed for employee training and professional development on Wednesday, August 10, 2022 from 9:30 a.m. - 1:30 p.m.    

AOT-180 - Customer Service

This course is a study of issues in the workplace relating to effective customer service. The course includes topics such as oral, written, verbal and nonverbal communication skills, effective telephone techniques and cultural diversity in the workplace.
Academic Level
Undergraduate
Subject
Administrative Office Technolo
Department
Administrative Office
Credits
3
Prerequisites
None
Corequisites
None
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